Lack of courtesy
March 10, 2026 - Reseña de Apartments.com
Several complaints:
1. Before we moved in the hot water heater flooded the closet and bedroom closet floor. Had to have them air out the floor for a few days before we could move our things into the closet.
2. We were without hot water for three weeks as they kept resetting the hot water heater, but it would turn off within hours. It took 3 weeks to replace the water heater. My daughter took cold showers for that time period.
3. We had an ant problem and reported it and after nothing was done, ...
I had to fix the problem myself even when we pay a pest control fee.
4. The complex advertises gated community however the gate is open 24 hours and there is no code. The back end of the property is open from the Target parking lot. False advertisement. This has been an issue as my daughter has reported several occasions of seeing dumpster divers on the property. Her friend was visiting and parked in the visitor section as policy states and had his car broken into.
5. We pay for covered parking and always park in designated spots. The one time she parked in front of her apartment, not in her spot for a few minutes while she loaded her car to leave out of town, knowing no one was using that spot at the moment, she almost gets towed. The towing company was willing to drop the car and waive the fee as she immediately was on site and had a parking sticker, however the apartment office staff was unwilling to help out and verify that she was legit.
A little common courtesy and kindness is not too much to ask for.
This complex does not care about the well-being and safety of its community, especially college students.
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Property Manager Responded
April 3, 2026
We're sorry to see your rating and truly value your feedback, Jennifer. Our goal is to provide a great experience for every community member, and we would appreciate the opportunity to learn more. Please reach out to us directly so we can address any issues.
$400 Pet Deposit - $200-Non Refundable.