Beware of bogus charges!
February 8, 2019 - Reseña de Apartments.com
Living here was fine, but we had a maintenance issue that the apartment complex fixed. The problem is after we moved out (adequate notice given) and paid all of our final charges, we received a bill for the maintenance charges they fixed. Even though we were told they would cover it, they waited until AFTER we moved out and our renters insurance policy was cancelled to try to bill us. They never spoke a word to us about it being our responsibility to pay for the repairs until we were long gone. ...
The maintenance men came in, investigated the problem, fixed it, told us not to worry because it is a common problem and they would take care of it. So I’m not sure how months later they can decide to bill the tenants after they are moved out. Had they brought this to our attention sooner, we could have filed it on our renters insurance they that require you to get!! In my opinion, the charges are a scam, but after discussing this matter with them, they still say “the charges stand”. Just beware and if you have any issues, make sure you have it in writing that they are covering it.
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Property Manager Responded
February 12, 2019
Thank you for taking the time to express your concerns with us. We value the residency of all of our residents. I am sorry to hear about your experience. Please feel free to reach out to the office at 610-383-0690 to discuss any concerns or questions you may have. Thank you. The Fairways Management
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