Poor
March 19, 2026 - Reseña de Apartments.com
My experience at these apartments was horrible. They charge you for so many unnecessary things; they don't tell you upfront exactly how much you'll be charged, and in the end, you wind up paying a much higher amount. They are currently billing me for charges and damages—which I am expected to pay—even though I left the apartment in pristine condition. Furthermore, they claim they have no record of my security deposit, despite the fact that I definitely paid it. I do not recommend living here. The ...
water goes out every month, and it takes hours for service to be restored; yet, they still charge you the standard bill as if you had used the water the entire time. Everything at these apartments is a complete mess. Honestly, I do not recommend them.
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Property Manager Responded
March 27, 2026
Thank you for sharing your concerns about our communication and pricing. All fees and payments are clarified in the initial leasing agreement, welcome letter, and move-in statement. Conservice sends monthly statements and also itemizes all charges for your review. Regarding our water repairs, unfortunately, the recent interruptions are due to a water main break that is out of our control. With that said, we do everything within our power to inform residents of impending shutoffs at least 48 hours in advance. Please feel free to email us at franklin@alapts.com to discuss any of these matters further.
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