Started Well, Ended Disappointingly: Recurring Maintenance Issues and Unresolved Repairs
July 11, 2026 - Reseña de Apartments.com
When I moved in during August 2024, my experience was positive. Unfortunately, it declined due to ongoing maintenance issues that were slow to be addressed or never fully resolved.
The apartment flooded multiple times from a plumbing issue near the kitchen sink, requiring several maintenance visits before it was corrected. The HVAC air handler also leaked into the bedroom closet. The toilet repeatedly had mechanical problems, and after one repair, the plumbing beneath it began dripping ...
continuously.
The dishwasher never worked and was full of stagnant, mosquito-infested water from the day I moved in. Despite repeated reports to multiple management teams, it was never repaired. The kitchen sink also had no hot water for more than five months. When it was finally fixed, the faucet was replaced with a cheap plastic one that later failed and leaked across the countertop.
The apartment also had persistent cockroach problems, and I observed mold during my tenancy. In November 2025, an exterior window was broken, scattering glass inside the apartment. I reported and documented the damage, but it was never repaired. The sliding glass door was also missing rollers, making it difficult to open and close.
When I later experienced financial hardship, I asked about a payment arrangement but was told the balance had to be paid in full and partial payments would not be accepted.
I documented many of these issues with photographs and maintenance requests. While the property started out well, the recurring maintenance problems and lack of timely repairs made my overall experience disappointing.
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Property Manager Responded
July 24, 2026
User, we apologize for the maintenance challenges you encountered. We value your feedback and invite you to contact us directly at thefrederick@anterra.com to discuss your concerns. Thank you for sharing your experience. - The Frederick Management Team.
One-time fee and monthly pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.