Poor Management
May 29, 2026 - Reseña de Apartments.com
We lived at The Granary for nearly 5 years, which makes the move-out experience especially disappointing.
During our tenancy, there were recurring operational issues and inconsistent communication from management that sometimes made simple matters more difficult than they needed to be.
The move-out process ultimately left a very frustrating final impression. When questions arose regarding notice timing, we felt we were held rigidly to lease requirements while the confusion created by prior ...
inaccuracies and inconsistent communication was not acknowledged. A more collaborative, solutions-oriented approach would have gone a long way, especially after years as reliable residents. This resulted in us being charged additional rent.
We then were surprised by excessive move-out charges, including nearly $1,400 in painting fees related to “ghosting lines” on walls and ceilings in a unit that was not freshly painted when we moved in. Charging residents for repainting tied to normal aging and wear after years of occupancy felt unreasonable.
Most disappointing was the lack of partnership or accountability throughout the process. We understand lease obligations and expected to be held accountable for ours, but hoped for the same level of fairness and responsiveness from management. Instead, it felt like rules were applied selectively without acknowledgment of the confusion that had been created along the way.
If you are considering living here, do not expect any ethical treatment from management. The new team genuinely don’t care about you.
Leer Más
Property Manager Responded
June 11, 2026
Thank you for your feedback and for calling The Granary home for nearly five years.
We are sorry to hear that you were dissatisfied with your move-out experience. The additional rent and move-out charges referenced were assessed in accordance with the lease agreement and the condition of the apartment at move-out.
While we understand that these charges can be frustrating, we strive to apply our policies consistently and fairly to all residents. We appreciate your residency and wish you all the best in your new home.
Max of 1.