ABSOLUTELY HORRENDOUS! Read the reviews and stay away
March 17, 2024 - Reseña de Apartments.com
I have resided in this location for one year and have found the overall experience to be AN ABSOLUTE NIGHTMARE! While the surroundings are pleasing and peaceful (the only good part about this complex), the maintenance service has consistently fallen short every.single.time. I had to submit ridiculous amount of requests for repairs, resulting in a lack of reliability in the appliances provided. Despite having my washer machine replaced twice and a broken dishwasher and AC unit, which fails to ...
function properly during the summer months, making us unable to sleep because were drenched in sweat all night, the maintenance team's efforts have been insufficient. The last time maintenance was here, stated they were understaffed. It seems like I'm not the only one experiencing these issues because they also mentioned that many others have been facing the same problems. The Grand at Neshaminy, your own maintenance crew that LIVE in the same complex have stated how awful these appliances are. Not only have others left a negative review for the same issues, but your maintenance crew also agrees.. make it make sense. Apparently there is completely new management who cheap out on these appliances. Additionally, the thin walls contribute to a lack of privacy, as I am frequently able to hear noise from my neighbor, which doesn't bother me but can be a problem for others.
I bit the bullet and went for this complex anyways but totally regret my decision. Please listen to all of these recent reviews and STAY AWAY. I am not the type of person to write a negative review but this place sucks so much that I had to leave one. It turns out, I should have listened to these reviews because it was a total disaster.
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Property Manager Responded
March 22, 2024
Thanks so much for reaching out. Please be assured that we are in touch to resolve these issues as quickly as possible.
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