Not what it seems
January 22, 2021 - Reseña de Apartments.com
After living at "the Grandeur" for two years, I couldn't take the multitude of problems anymore and moved out. I nearly moved out after only one year, but the hassle of moving slightly outweighed staying put. It was an easy decision to move out after two years. Let me explain why.
The first bad sign was the property manager/skilled maintenance worker parted ways with Tona Management(owner and property manager of the building) within a year or so. He was one of the best property managers and ...
maintenance persons I've ever experienced, and no company in its right mind would let him go for the reasons he did. The second major issue, or issues I should say, was the overall state of the building. For example, the stairwell flooded every time it rained, for the full two years I lived there. I also had a lot of minor issues with my apartment, though they were quickly fixed with the good maintenance worker. After he left, there was either a lack of maintenance support, or low skilled maintenance workers at the building that didn't know how to troubleshoot or fix problems. The last main issue I had was communicating with Tona Property Management. Overall, it was a bit of a nightmare because their main focus was to squeeze out every single dollar from the residents that they possibly could. Full disclaimer, I did get 100% of my deposit back, so they have my respect in that regard. But the communication with them while living there was atrocious and everything was made much more difficult than it needed to be. There was one good egg there, and she seemed to have the logical approach I always wanted, but unfortunately she wasn't the only person I talked with. Overall, they weren't great to communicate with and I resorted to dealing with issues on my own so I didn't have to speak/email with them.
Before moving in, just realize it'll kind of suck sometimes, but it's not awful. The rent is decently fair, but know it will be raised on you. There are some really great deals downtown Fort Lauderdale right now, so you may want to check those out before signing the lease here. Oh, one last thing, noises can be heard between the units, and if someone is living above you, you will most certainly hear them every single day. Good luck!
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