HORRIBLE Maintenence!
July 19, 2024 - Reseña de Apartments.com
Been here nearly 2 months, and I can say maintenance is absolutely horrible. The apartment you get will not be anywhere near as nice as the model they show.
Everything wobbles. The faucets, towel racks, even my toilet wobbles because they didn't even bother to bolt both sides down. There's paint all over our floor because no effort was made to cover it. The hot water is out frequently.
Their gutters were so bad they had rows of saplings growing in them. When they finally got around to cleaning ...
them, they threw the debris from them onto our balcony.
When we moved in, we noticed that the dryer takes 2 hours or more to dry really small loads, and dryer lint would be all over our floor. I thought the dryer vent might be loose so I went to check it. Not only was there no vent, but there is nowhere for a vent to connect to. So the dryer is just blowing hot air, humidity and lint everywhere. This is a huge oversight, and a fire and mold hazard. My electric bill is also high due to it.
When I contacted the office about it, they said they'd "look into it." Apparently, they use these crummy ventless attachments (a quick research informs you that these are an insufficient substitute for actual vents, they just use these to charge more for their units). Whatever, at least it is something. But they never came to fix the issue. We checked every few days, nothing ever happens. Two weeks later, they still haven't installed the attachment. I call again, they claim they were waiting on a part to be delivered, but it came that day and they will fix it right away. They never came. Another 2 weeks, they say the same thing, it was delivered today, they'll fix it. Never came. They are so very obviously lying.
It has been over a month and a half, and they still haven't fixed the issue. I have pointed out the obvious dishonesty, and they have just resorted to ignoring me. My partner and I have been very patient with them, but they have no intention to actually do their job.
I would consider other options when looking for a home.
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