I found the Kirby through a locator and based on the pictures, I was excited! When calling to setup an appointment, it was difficult to get someone to answer the phone. I called multiple times and at different times, left messages, but struggled to ever get a response. Finally I was able to make an appointment for the first possible day to show the apartment, as it was not yet ready for showings.
I called the night before to confirm my appointment and make sure the apartment was still available,
...before I drove three hours in from out of town to view it and the leasing agent confirmed that it was still available. I asked if there were any pending applications on the unit and he stated “no that it was still completely available”. Fast forward to the next morning, I call when I’m about 20 min out to inquire about parking and a different agent tells me “oh I’m sorry, it appears that unit has been leased over the weekend, but I have other units you may be interested in”. The agent half heartedly apologized for the misunderstanding, but it was nonetheless frustrating that I called 12 hours ago to confirm and they still led me on knowing there was an application pending! I went ahead with the appointment to at-least checkout the historic building, but was fairly disappointed. The bottom lobby floor is nicely updated and clean, but the actual residence floors had several potent odors throughout them. Most smelling like weed. When I asked about it, the agent stated that they were a smoking tolerant property and that they were not able to “legally stop somebody from smoking in their unit”.
The building came across as old. They advertise as being “historic”, however there is a difference between “historic” and just being old. Several windows throughout the building had years of caked on dirt, making it near impossible to enjoy the views you're paying for. They stated that it was too costly to have windows cleaned on a regular basis, so they “opt to complete it once every 7 years.”
I attempted to share feedback with my agent on several items however both agents seemed unreceptive and disinterested to the honest feedback being offered. A lot of excuses were given for things, but not a lot of solutions. They were unreceptive to feedback and failed to provide an open line of communication and transparency.
Their pricing is somewhat competitive, but you get what you pay for in downtown it seems.
The building has so much potential. I was disappointed and underwhelmed.
Max of 2. Only one nonrefundable fee for 1 or 2 pets of $300 due at move-in and $20 monthly fee. Two pet limit, full-grown maximum weight of 35 lbs. for each pet. Dogs and cats are most welcome.