Slow to repair only elevator
September 25, 2024 - Reseña de Apartments.com
Since Hawthorne Residential Partners has acquired this property it has gone downhill. The previous office manager took an invested interest in the wellbeing of residents. After the acquisition, management personnel changed and now we have gone probably over three weeks without the one and only elevator in the main building. It’s frankly not a priority for them because they get away with it.
Property Manager Responded
October 7, 2024
Dear Valued Resident,
Thank you for bringing to our attention the problem with the non-working elevator. We have repaired this issue and have approval to add surge protectors to the equipment as an extra precaution against further power outages. We apologize for this inconvenience to your family. Our commitment is to provide the finest customer service each and every day. We value your feedback and are happy to listen any time. I can be reached at seacrestmgr@hrpliving.com.
Kindest Regards,
Bonnie Gray, Community Manager
Max of 2. The Lofts at Seacrest Beach is a pet-friendly community. There is a non-refundable pet fee of $500 per pet. Pet rent is $25 per month per pet. 2 pets max per home. Breed restrictions apply.