DO NOT RENT HERE
January 22, 2026 - Reseña de Apartments.com
I had a 3 month lease at the Lodge at Crossroads while I rented out my house and warn others about living there:
1. It’s very difficult to get your deposit back, and they will charge you for things you didn’t break. In my case, they tried charging $140 for a single cracked blind that was already broken when I moved in. They eventually admitted this was high and lowered it to $65. They charged $15 for the stove without explanation even when I asked. The picture they provided proved I was right. ...
2. Staff hung up on me twice when trying to resolve the deposit issue. Afterwords, they wouldn’t answer my calls or return them when I left my number.
3. I turned in my keys early and they charged me $74 for water, claiming I used 8,400 gallons of water after I was already out for 3 weeks. They did not prove it with an official town of Cary invoice. They just made their own document saying that’s what I owed.
4. The apartment was in horrible condition when i moved in (wobbly stove, cupboards that don’t close properly, broken blinds, toilet leaking, etc). If you fill out the damage form, it’s difficult to get everything because it’s in such bad shape. They then charge you for the existing damages when you move out.
5. A lot of cockroaches in the apartments despite keeping everything clean.
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Property Manager Responded
January 27, 2026
Hello Drew,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. As discussed previously, you have spoken directly with management and your account was adjusted accordingly.
Our team strives to address concerns promptly and fairly, and we appreciate the opportunity to work with residents to resolve matters. Should you have any additional questions or need further assistance, please feel free to reach back out to our office directly.
Thank you again for your feedback.
Best,
Emily H.
The Lodge at Crossroads
(919) 816-8080
Max of 2. 2 pets TOTAL per apartment. One-time fee of $500 per pet.