Not only are their issues inside my unit, but the office staff doesn’t return calls and acts shocked when you say you’ve emailed or called them to get no response. They will enter your unit when you strictly tell them they can’t unless they call you or email you first to set up a time and date for them to enter for a nonurgent maintenance request. I have a security camera inside my unit and have them on video in my unit when I told them they couldn’t enter. When I addressed the issue immediately
...it was turned around back on me about a dog in my unit when I had already emailed Neisha, someone that works in the front office, three separate times about the matter to get no response. I live on the third floor and somehow a raccoon got on my balcony so I called the front office and they came to check on it. Four hours later they called again asking if it was still there so they could check before calling the appropriate party to come handle the situation instead of calling right away when they saw it was there. The lock on my door has stopped working muiltipe times since it’s all magnetic instead of an actual door. The first time they fixed it the same day. The second time they didn’t fix it until a day later. The last time which just happened was the worst. Roger, a maintenance member, was the one to get the call that I couldn’t get in. He called me and told me he would be right over. Almost 20 minutes later and he still wasn’t there so I called again. He said he was still at least 10 minutes away. He told me he was doing the best he could when he should have informed me that it would be at least a half hour instead of giving the assumption it would be in minutes when you have someone standing outside in 25 degree weather waiting on you. An hour later, and many snide and smart comments from him later, he still couldn’t get my door unlocked. I asked him what’s the plan if you can’t get my door open and he said well I don’t know. Then I said okay and what if my dogs were in there and he had the nerve to tell me why dogs can usually survive for awhile. Thankfully my dogs weren’t there at the time. I am so irritated with everything about this complex. They allow people to smoke when it says smoke free. They allow people to not clean up after their dogs and there’s poop everywhere, people throw their trash all over, they don’t clean the sidewalks when it snows so they get covered in ice, and parts of the ceiling in the stairwells and hallways are falling in.
Max of 2. No aggressive breeds.