Stay Away!
August 29, 2024 - Reseña de Apartments.com
Service Elevator which handles over 300 people has been out of service for 3 Months!
Maintenance is woefully inadequate. Building is completely run down..Garage door left wide open for anyone to wander into and a garage you pay an additional $100.00 per month for...Loud bangs in hallways by Maintenance staff using shopping carts . All hours 7 days per week.
Property Manager Responded
September 13, 2024
Dear Resident,
Thank you for sharing your feedback regarding your recent experience at The Ocean at 101 Boardwalk. I’m truly sorry to hear about the issues you encountered during your stay. We take maintenance and guest satisfaction very seriously, and I want to assure you that your concerns are being addressed.
Regarding the service elevator, I understand how crucial it is for it to be operational, and I apologize for the inconvenience caused by its prolonged outage. Our elevator contractor is actively working on resolving this issue as quickly as possible to minimize further disruption.
I also appreciate your feedback about the garage and the noise from maintenance activities. We are reviewing our security measures and operational practices to ensure that these concerns are addressed effectively. Your experience does not reflect the high standards we strive to uphold, and we are committed to making the necessary improvements.
Thank you once again for bringing these matters to our ...
attention. If you have any further concerns or if there is anything specific we can do to improve your experience, please feel free to reach out directly to our management team at 609-348-1200.
Best regards,
Jennie Williams
Property Manager
The Ocean at 101 Boardwalk
Max of 2.