Looks Nice, Operates Poorly
January 26, 2026 - Reseña de Apartments.com
My husband and I lived at The Palmer Dadeland for 9 months, and our experience was extremely negative.
Despite appearances, the property has serious issues, including roach infestations in common areas such as walls near the trash room and hallways away from it.
There is a constant marijuana odor throughout the building, including hallways and the elevator. Complaints are ignored.
Pet policies are loosely enforced. Unleashed dogs are common with no management intervention.
The advertised ...
concierge service is unreliable. Food deliveries are frequently left unattended at the front entrance because the concierge is often unavailable.
Move-in and move-out policies are extremely restrictive. Moves are only permitted on weekdays, with no weekend access — even for bringing boxes. There is also weekend towing enforced by maintenance for unattended vehicles.
When we experienced financial hardship and needed to move out early, management refused to offer any flexibility, including allowing us to bring boxes down to expedite the process. Erica, a staff member we dealt with directly, was uncooperative and repeatedly stated it was the “11th hour”, offering no assistance or empathy.
Resident treatment is conditional. You are treated well only when rent is paid perfectly. Any hardship is met with cold, dismissive behavior.
The parking garage is unsafe, with frequent concerns about vehicle damage and break-ins.
This property prioritizes control and appearance over resident well-being. I would not recommend this community to anyone. Avoid at all costs.
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Property Manager Responded
June 15, 2026
Hi there,
We're disappointed to hear that your experience has fallen short, and we appreciate you being open with us. We strive for a much higher level of care and communication than what you've shared, and this does not align with our expectations or the level of service we strive to provide. We hope you'll allow us the chance to better understand and address this. Please contact us directly at Info@Tuckerstay.com so we can look into this more closely.
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