Lived here for about 1.5 years until I had to move due to a better job offer in another state. My lease was up in two months, so I decided to let my lease run out and come back to move my furniture at a later time. I signed the necessary paperwork with an older lady in the office. I told her that my furniture will be in my apartment, but I will not be living there for the 2 months until my lease is up. Informed her that I will be back about a week before my lease is up to move my things and
...drop off my keys. Asked her to please not tape any "Notes or correspondence" on my door since this is something that they regularly do. I figured that a note hanging on my door for weeks on end would tell everyone else that lived there that I have not been home in a while (still had all my furniture/electronics in there). Two days after signing the required docs so I could be done with the lease in two months, I get a note taped on my door, an eviction notice. First off, I paid up every month so why would I get this.Second, I just asked her to make sure no notes go on the door and just call me. After calling the office and telling ANOTHER person not to put an notes on the door, the issue was resolved. It was an "oversight". I moved a couple of days later. During this time, they put other notes on my door (had a friend go check on the apt). They tried to charge me a full months rent for 15 days of my last month. There is zero communication.
This all went down while the name was being changed. So the website that I paid my rent on was down. So I called the front office. They told me that I should have gotten a note on my door and that the rent had to be paid by check. I reminded them FOR THE FOURTH TIME that I am 1200 miles away and there is not a chance that I can get a check to them in a day, and I reminded them that I asked for no notes to be put on the door.
Throughout this process, there was no professionalism.No communication in the front office. Everyone had attitudes. And I have been told to pay late fees for my apartments keys being sent in a day late.Remember 1200 miles away,and I am not overnighting a key to them, since I already had to overnight a check since they cant call me.
Sean is horrible, huffs and puffs on the phone. Camy has no idea what is going on in the front office either. Good thing the job they have isn't customer oriented.
