Poor communication.
March 29, 2019 - Reseña de Apartments.com
I was so excited to move into these apartments. Lately, parking has been a major issue. There are not enough spots for everyone. Instead of communicating this via email, letter, anything really, people have been finding parking where they can and many of us have been towed as a result to the tune of $500. Super disrespectful to not take our information and let us park out front while we wait patiently for a parking spot to come up, instead we have to cross the street, across a super busy road, ...
and hope we're not towed there too. Or have our car broken into. Instead, we get to wake up, freak out because we hoped our car was safe in front of the building, but nope, our own management towed us. Love paying for being treated like this. Super classy Platform.
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Property Manager Responded
April 2, 2019
Hello
Thank you for taking the time to write a review. We understand that each person has a different living experience at The Platform and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. If you could please contact us at the office at 253.631.1905 or theplatformmgr@pinnacleliving.com.
We look forward to hearing from you.
Thank you,
Kristina Jones
Max of 2. | Restrictions: None.