Steadily Going Downhill
February 25, 2026 - Reseña de Apartments.com
Good:
- Location is incredible. Whole Foods across the street, multiple shopping centers within walking distance, and the Chester Valley Trail too. The level of walkability is unmatched. The Septa station is right up 100 as well for heading into the city.
- From a surface level, the building looks great. Amenities like the pool, movie theater, or club room will have your friends/family that visit thinking you’re living in a luxury hotel.
- Leasing and management staff are kind and host small ...
events for the residents. We even won a nice designer bag during a fun bingo night they hosted.
Bad:
- The building is being worn down, rapidly. There’s concerning cracks all along the hallway ceilings, and the walls are covered in gouges, marks, and stains. The carpets are stained more than they’re clean. Our storage shed has chunks of ceilings falling down onto our items long with water damage visible.
- Pet owners are incredibly rude, and I say this as a pet owner myself. There’s *often* dog pee, poop, and vomit in the hallways and stairwells. There’s one hallway in particular that is covered in pee stains and it’s clear an owner lets their dog use the hallway as a bathroom. The smell is atrocious and nothing is done to stop it. That’s the caliber of resident that rents here, seriously.
- The trash room/chute is a great convenience, but lazy residents will leave their rotting food on the floor instead of putting it down the chute. I’ve walked into vomit and poop on the floor of the trash room more times than I can count. Or there will be so much trash on the floor you can’t even open the door at all.
- Packages rarely end up in the mailroom. When they do, you will rarely get the promised code and have to fuss on the tablet to get one. I’ve had many packages just go outright missing, likely stolen.
- The garage is FULL of derelict, abandoned cars caked in dust. There’s a silver car at the entrance of the garage that has not moved in years, and a car on the roof with smashed windows and a plant on the hood. The garage doors are often broken and left open, leaving thieves to run rampant in a garage with no cameras.
- The gym machines are often broken, and it is overall a small gym for the size of the building. If you want to use a treadmill after work, good luck getting time on the often singular working one.
- Future concern: there are plans to demolish the Exton mall, which is adjacent to this building. The noise I imagine will be unbearable.
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Property Manager Responded
March 2, 2026
Thank you for sharing what you’ve enjoyed along with the concerns you’ve experienced. We take feedback about common area upkeep and package handling seriously and would appreciate the chance to talk through details in the office or at PMExton@pantzer.com.
Max of 2.