Before moving and shortly after, moving out of LUMA, I had looked at several apartments across the West Palm Beach and downtown area. Upon finding LUMA, everything seemed great! New buildings, nice facilities, and amenities alongside that. The tour we were given seemed nice and there was no trouble at first glance.
1. There is a terrible lack of organization within the management team.
2. SMOKING AND DRUGS! This is supposed to be a 100% smoke-free community however, people completely
...disregard this fact even though its clearly stated around the property AND in the lease agreement. On top of this, because there is a drug problem in South Florida, this place is infested with drug users. They think they are being sneaky by sitting in their cars, "hotboxing", at strange times of days or at night, but it's blatantly obvious when the smell of marijuana hits your nose as you exit your vehicle. The management team sends out little reminders each week about smoking, but who is really going to pay attention to that?
3. NOISE! If you're a person who likes your peace and quiet, well, you're not going to get that here. The walls are paper thin and if you have a loud neighbor- you'll hear whatever they have going on- happy or not. The management team also fails to deal with problems such as this regardless of the amount of evidence you may provide, or the number of times you call to report the problem.
4. TRASH! Within this community, there is a $25/mo fee for valet trash services. The units come with a TRASH CAN that you are supposed to use and place outside your unit Sunday-Thursday for the valet trash workers to come by and pick up. People in this community have a hard time following this one rule as every single day I stepped outside my unit there was a trash bag across, or down the hall. In particular, before being evicted, the renters across from my unit had trash laid out every week that LEAKED! It leaked so badly once and down to my doorway, I ended up cleaning the mess because it was so disgusting. Do you want critters in your apartment? In addition, there is an entire trash/recycle area if you have extra trash, bulk items, or again, recyclables. The trash compactor is so easy to use. There is a GREEN BUTTON to press if the machine becomes full. Members of this community also disregard this and pile trash to the sky if it is full. How about raccoons?
I wish I could continue, but sadly, I ran out of characters. Hopefully, you pick somewhere else to be!
Max of 2.