**IF YOU ARE LOOKING FOR AN APARTMENT COMPLEX IN MURFREESBORO**
As a current resident of The Pointe at Raiders Campus in Murfreesboro, Tennessee I have to say DO NOT LIVE HERE.
I filed a formal complaint with the office in January (5 months after a random roommate was moved into my apartment) to regulate the use of the laundry machines (her family and friends all do their laundry in my apartment), to get the person who was sleeping on my couch out, to get a better control of the AC/Heat unit as
...it was always set to the "extremes" (80 when cold outside, 55 when warm outside), to get the random roommate to stop giving her keys or copying her keys to give to her friends so they could come and go from my apartment as they please, to get the new random roommate and friends to stop leaving the front door unlocked, and to get the new random roommate to stop eating my food and using my kitchen utensils and flatware.
The Office sent a note saying that her "illegal guest" had 3 days to leave and that was all that they did.
The "illegal guest" simply moved from the couch to her bedroom.
It is now June and I have been complaining ever since I wrote the formal complaint in January- to no avail. The office has done nothing to help me in this situation, and will not even reply to my email or phone calls any more. I have been a loyal resident for 5 years with no noise complaints, no complaints from other roommates, no extra fines or fees, and little to no overages. In the almost 60 months I have lived at The Pointe I have had (maybe) 3 overages until this last year.
The office is neglecting to help me in my situation even though I have complained through all of the proper channels and procedures, and they are still charging me outrageous overages that I have not caused.
DO NOT LIVE AT THE POINTE. The office is unhelpful, slow, and changes management every other month. The bus is broken down more than it runs, and there is trash all over the complex all of the time. Also, the gates are never closed. They make you pay $10 upon move-in for a gate pass and then they never shut the gates. If they do shut them, someone always hits the gate so that they are open again. Pointe-less waste of money.
From one current resident who is moving out ASAP- do yourself a favor, and live somewhere else.
Max of 2.