Lived here 1 1/2 yrs. and had nothing but problems. Office staff is HORRIBLE. They fake nice until you need help or need to complain and then they're no help whatsoever. I backed up to the running trails, just FEET from the woods and complained about BOTH lights being out in my stairwell for a month causing it to be PITCH dark in my area. So dark that if someone were to be hiding in the woods, I literally wouldn't have seen them coming! They claimed to be "waiting on a distributor" FOR A
...LIGHTBULB!! After 6 weeks of complaints by me AND my 3 neighbors, I fell, injuring myself and threatened a lawsuit (I'm not lawsuit happy, but this situation was dangerous on so many levels) and suddenly the next day it's fixed. They came into my apartment MULTIPLE times unannounced for reasons that were never explained and complained that my dog was "aggressive" because she barked at STRANGERS in my house! TWICE gave no warning of a "flea spray" until the day of and then threatened my neighbors and I for the fees to have Terminex return because we didn't have our pets out of the apartment. We literally all came home from work to notes on our doors about a flea spray that would KILL our pets if they stayed. When I called the office and told them the noticed was placed after I'd left for work that day, I was told to prove it! Pipes in my floor leaked into my downstairs neighbors apartments THREE times and they blamed the leak on ME, TO MY NEIGHBORS! They literally told my neighbors I was flooding my bathtub. After having my car, purse and house keys stolen, they charged me to have my locks changed and to have the maintenance man come let me in my home at almost 12am! 24 Hr maintenance is not an AMENITY if you've got to pay for it, is it?! The place was infested with bugs my entire stay, the carpet was disgusting, peeling wallpaper was painted over, my light fixture In the kitchen was taped up upon my move in and finally broke loose and smashed me in the head! At one point I came home and noticed a wood piece extending from the vacant balcony below me up to the underside of mine. Upon inspection, it was HOLDING MY BALCONY UP!!!!!! Zero notice, email, text or call to let me know to avoid my balcony. I could go on and on and I have photos of all of this as proof!!
MOST of their favorable reviews come in waves, its not a coincidence though, its because they raffle off gifts in exchange for good reviews! Avoid this place at all costs unless your only option is to be homeless.
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