Terrible Experience.
February 12, 2025 - Reseña de Apartments.com
My experience at The Quarters in Starkville has been so frustrating that I feel compelled to warn others. First and foremost, the property manager, Ebony, has made my time here incredibly uncomfortable. She has been nothing short of passive-aggressive and rude in every interaction. It’s shocking how disrespectful she is, and I can tell I’m not the only one who feels this way. If she’s in the office, it's an awful experience. She refuses to speak to me, and forces someone else to assist.
On the ...
flip side, the other staff members are kind and helpful, doing their best to make up for Ebony's lack of professionalism.
The apartments themselves are outdated and show their age. They were cheap when I moved in, but given the new $200 rent increase for next year, they’re absolutely not worth that price. I was told the rent hike is to fund renovations to the gym and clubhouse – two amenities that don’t even directly affect most residents. It’s hard to justify paying that extra money when customer service is this bad, and the apartments are still in such poor condition.
In short, I would not recommend The Quarters to anyone. Between the rude property manager, terrible customer service, and outdated apartments, it’s not worth the price they’re charging.
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Property Manager Responded
March 17, 2025
We are genuinely sorry to hear about the negative experiences you've had at The Quarters in Starkville. It's clearly evident that our service was not up to the standard we set for ourselves. We can assure you that this is not indicative of our us. We appreciate your honesty about the condition of the apartments, as well as your concern about the rent increase next year to fund renovations to amenities that may not directly affect all residents.
Your experience matters greatly to us and we're sorry that we didn't live up to expectations this time around. We hope for an opportunity in the future where we can provide better service.
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