The Reserve at Barrington Apartamentos

days, 2 voicemails, and 1 phone call (first time contacting them) where they told me it would get fixed, i had to contact the city for it to get fixed. -they “pay for the heat” in the winter because they control it. you can’t control your thermostat. -the same car alarm goes off every couple nights. per property manager “i couldn’t sleep cause of that alarm neither” non emergency hotline doesn’t care. i have bought ear plugs, and they do help! -put a notice labeled “reminder notice” dated 8 days prior to the date it actually was that they were coming in to fix something that day that they never told me failed borough inspection. it was not a “reminder” it was the first ever notice. this is illegal. state law requires 24 hr notice. emailed & left a voicemail, they never got back to me. -I have tried to go to their office multiple times bc they don’t answer emails or phone calls, they are not present during office hours. I was a sub teacher for a while and had a ton of days off. they’re not there and they won’t answer you. -street light has been flickering since i moved in, who cares tho right? they don’t. -they are renovating but it is very common for them to leave new renovations (large packages) out overnight in the rain. -packages and mail get stolen every day, this one’s not really their fault. Sally is very lovely and has a heart of gold. I appreciate her kindness, but my apartment is so uncomfortably stifling, with two window units going all the time. It takes a toll on your mental health to live somewhere where they don’t care, where you pay all this money for air or heat to work and they don’t.