Living at the Reserve at Walnut Creek was interesting to say the least. The phrase “Don’t judge a book by its cover” can definitely apply to the outside appearance of the complex and rent rate, but is deceiving once you are immersed.
For starters, not a lot of thought was considered for parking accommodations. Maneuvering your vehicle with the small space allotted is a challenge of itself. You might also wake up to numerous scratches and dents appearing the next day on your car with no security,
...video evidence or sympathy provided by the management office.
Please be aware that management knows bugs are an issue during the early fall season, so when addressed, you will receive little to no response for this complaint.
The most alarming aspect of living at the Reserve at Walnut Creek is the Management Office. It is hard to get in contact with the staff for questions and concerns as they are scarce on providing necessary updates. For example, we were notified that the pool would be open in late June due to COVID-19. However, the pool has remained closed as of mid-September 2020, with no updates since then. Hopefully, by the time you move in, the apartment complex next door will be built. It may come as no surprise, but we received no communication that a new complex and construction would be underway for several months on end. This resulted in some early mornings waking up to construction and loud music.
Another factor to consider is where you are placed in the complex. It can be like roulette, depending if you hear neighbors screaming in the parking lot at night, hear gun shots in the distance or smell the lingering odor of weed.
As much as we hoped to leave a positive review, we feel responsible to communicate our concerns.
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