HORRIBLE PLACE TO LIVE!!!!
September 24, 2026 - Reseña de Apartments.com
I’ve been a resident since November 2023. Unfortunately, since Celtic placed ANDY & her team in the office, my experience has been extremely frustrating.
They have “lost” my lease, failed to honor the renewal rate I was previously given, and the amenities are constantly down or unavailable.
Most recently, my patio glass door suddenly shattered while I was inside my home alone. It took an entire month for a vendor to come out and inspect it. After finally having someone come out, I was told that ...
I caused the crack and that I would need to file an insurance claim to have it repaired. I know what happened in my home, and I did not cause the glass to crack. It's a Thermal Stress Crack; it was 118 degrees outside when it happened!
I’ve tried to be patient throughout this entire process, but it is incredibly frustrating to feel like I’m getting nowhere when trying to resolve an issue that was not caused by me. The attitude I’ve received from ANDY when trying to get answers has only made the situation worse.
On top of that, NONE OF THE PATIOS IN THE COMMUNITY LOCK!!!!!! Residents should be able to feel safe and secure in their own homes.
I really wanted to give this community the benefit of the doubt because I’ve been here since the early days and have watched it grow. Unfortunately, the level of communication, maintenance, and customer service since the management change has been extremely disappointing.
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