When first moving in this complex, my husband I loved it due to the Cares Team with Chef Fitz. Chef Fitz is amazing and wonderful and his team really took the time to create community amongst the residence. In addition to the Cares Team, the rent price was affordable for the given floor plans.
However, after CAF Management took over this complex, service has declined swiftly. Our first concern is security. CAF Management does not make it a point to ensure the safety of their tenants. Almost
...all gates to the complex are open, with several non-residents coming in and out. Management has made no effort to fix the gates and instead of fixing the gates, they leave them open. In addition to the gates being open on a consistent basis, the management team does not take into account for visitors by registering their name or their vehicle when they are visiting. Basically, anyone can come into the complex as they please and many of the non-residents are responsible for many reports in crime within this area. In addition to gates being open, expired registration stickers on vehicles can be found throughout the entirety of the complex. Currently, there is a large white van with a registration sticker reading October 2018 as its expiration date. I have no idea who's vehicle this is and it appeared in my area of the complex by my building about a month ago. The windows are tinted black, so outsiders cannot see inside. This is extremely suspicious considering I live in a building where there are families with children. There are no reports of CAF Management making an effort to tow vehicles that should not be in the complex. Additionally, many vehicles with expired temporary tags are found within the complex, again suggesting non-residents are in and out of this complex. I would also like to mention with respect to the crime in this area, my car was broken into in this complex, just right outside my apartment building in the middle of the night. After a police report was brought to management, there have been no improvements with gate closures or security.
My husband and I's second concern is when we have placed maintenance request, we have been told on numerous occasions that maintenance handles requests in a list format, meaning, if you place a request and there are several other requests ahead of you, they will get to you when they can. Our experience with this system is horrible. We placed a request in for a new microwave that had gone out on us.
Max of 2.