I'm sure the property is in excellent condition being that it's brand new but I wouldn't know because I wasn't shown anything.
So I was scheduled and confirmed THREE TIMES between last week and the morning of my appointment to view a unit. The person in the office was rude from the beginning. It was almost as if I was an interruption. The greeting "can I help you?" wasn't inviting at all but I let that slide. I explained that I had an appointment to tour Apts and was immediately told that
...she had nothing to show us because Apts were being inspected, which is fine, but then why confirm the morning of? I understand circumstances change but no communication at all is a Red flag.
Next red flag: "do you still want to go over the application process?" I mean, I took time off work and drove 30 minutes out of my way... absolutely.
I was handed a packet, advised of income restrictions and utilities. Went over policies and fees. ( They charge a fee to hold Apts that are empty and there's no wait list.)No one even knows the complex is open so what are we holding? Ok whatever. I would've bent on that one too but there was more that didn't sit right with me...
The next thing that rubbed me the wrong way was I was told my adult dependant daughter would be considered a Co head of household opposed to a dependant. I don't mind anyone doing background/ criminal/ credit check on her or even paying for it but she's not a Co head in my house. She doesn't have a job. Doesn't make decisions for the rest of the household so yeah... no. I took the application with me but we will not be applying.
Finally, She asked if I had any questions and provided a blank stare and that was literally it. The entire conversation was no more than 10 minutes. No apologies for inconvenience, or offer to schedule another tour or anything. Just a stare as if to say, ok you can leave now. So we left. I will not be applying and it's a shame. To advertise affordable housing and then treat people like they are less than when they come to apply is not cool. And just based off that interaction alone I'm completely turned off.
Property Manager Responded