Pitiful management, maintenance is a joke
January 13, 2024 - Reseña de Apartments.com
Rent goes up exponentially with every lease renewal, management has high turnover, cannot keep employees, quality of employees has declined over past two years. You better hope nothing breaks bc they will respond within a month to your request to fix it, but not actually fix it. Light your money on fire instead of wasting it here.
Property Manager Responded
January 6, 2025
Thank you for providing your feedback. We’re truly sorry to hear about your frustration with the rent increases, management turnover, and maintenance service. We understand how important it is to feel confident in your home, and we apologize for any inconveniences you've experienced.
We take your concerns seriously and are committed to addressing them to ensure a better experience for all of our residents moving forward. Your feedback is invaluable in helping us make improvements.
If you'd like to discuss these matters further, please don’t hesitate to reach out. We appreciate you taking the time to leave this feedback as it helps us grow as a team.
Thank you,
Brittany Mullins
Community Manager
Max of 2. The Retreat at Juban is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable fee of $400, a $25 monthly pet rent. Breed restrictions apply.