Okayish apartment but awful maintenance service & staff
October 31, 2024 - Reseña de Apartments.com
The apartment itself was okay, but the maintenance service was absolutely terrible. Getting anything fixed was a struggle—there was no follow-up on issues no matter how many times I reached out. I eventually gave up on repairs and just learned to live with things broken or nonfunctional.
Move-in was also a headache. The apartment wasn’t ready, with several drawers and doors poorly fitted, and the place was dusty and unclean.
The only reason I initially moved in was the affordable base rent, but ...
the high utility charges quickly erased any savings.
Overall, I would have recommended looking at other options around the Crossroads area, as there were definitely better apartments available.
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Property Manager Responded
November 14, 2024
Hi , we're sorry to hear about your experience with our maintenance service and staff. We strive to provide a comfortable living environment for all our residents and it seems we fell short in your case. We appreciate your feedback and will use it to improve our services. Please feel free to reach out to us at theridgedale@avenue5apt.com or 1 425-747-5444 to discuss any further concerns.
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