WORST STAFF AND MANAGEMENT
August 23, 2025 - Reseña de Apartments.com
We had an Ac problem from past *FOUR MONTHS* .
We complained more than a hundred times by mails, raising complaints , even visiting the leasing office. Whenever we call sometimes no one will show up, even after visiting the office too they will say ‘maintenance member will be over there, but no one will show up.
They will come to check the next day,and they will say we need order the parts,finally after a week they say it’s fixed but, the next day it will stop working as usual.
Whenever we ask ...
the maintenance members they will say ‘we did you gotta talk to the office members’.
And the office members :“WE CALLED THEM IF THEY DIDN’T SHOW UP ITS NOT OUR RESPONSIBILITY , DO YOU WANT ME TO GO AND FIX IT ?”
That’s how they react they say ‘will be there in 5 minutes’ after an hour if I visit again ‘ho they didn’t show up, i will call them,they are doing something else it will take an hour’ finally the day will be done.
SAME THING FOUR MONTHS HOW IRRESPONSIBLY THEY AVOIDED US
The same situation from four months, and imagine how much time we have wasted just for complaining,and how much we suffered.
I hope you guys will fix it before we leave your residence.
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Property Manager Responded
August 27, 2025
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes. We'd love to make things right! Please reach out to us at your earliest convenience.
Property Manager Responded
September 11, 2025
We appreciate you bringing this to our attention. We understand your frustration with the ongoing AC issues and the communication you've experienced.
We strive to provide a comfortable living environment for all of our residents and regret that we have fallen short of your expectations. We'll be further investigating these concerns.
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