New Resident
July 16, 2026 - Reseña de Apartments.com
I have been here for three weeks and intentionally waited before writing a review so I could get a better sense of the property and overall living experience.
I absolutely love my apartment. The layout and space are exactly what I was looking for, and it has truly felt like home.
That said, there are a few areas that could use improvement. During my first week, I noticed dog waste sitting at the entrance to my floor for an extended period, which was unpleasant and created a poor first ...
impression.
I have also had several maintenance requests since moving in. On a positive note, the maintenance team has been exceptional. Every request has been addressed promptly and professionally, and I truly appreciate their responsiveness and dedication.
My only significant concern has been my interactions with the leasing office. Whenever I need assistance, I leave feeling as though my questions or concerns are an inconvenience rather than an opportunity to help a resident. Camron has been my leasing agent, and unfortunately, I have not felt particularly welcomed when approaching him. My interactions often leave me with the impression that I am interrupting or bothering him, rather than being valued as a resident.
Overall, I genuinely enjoy living here and love my apartment. I simply hope the level of customer service in the leasing office can better reflect the quality of the property and the excellent work being done by the maintenance team.
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Property Manager Responded
July 22, 2026
Hello Marilyn,
Thank you for taking the time to share your feedback. We're so glad to hear you're enjoying your apartment and that our maintenance team has provided prompt, professional service.
We're sorry to hear your experience with our leasing office has not met your expectations, and we appreciate you bringing your concerns to our attention. Your comments, along with your feedback regarding the common areas, will be shared with our team as we continue working to improve.
Thank you for being part of our community, and please don't hesitate to reach out to the management office if there's anything we can do to enhance your experience.
Best,
Emily H.
The Savoy Apartment Homes
(770) 455-0039
Max of 2.