will NOT respond to your emails.
April 19, 2025 - Reseña de Apartments.com
I went and toured this place back in February and i was super interested in moving there. I got sent two quotes but when i looked at them they were two different prices for the same exact unit and a bunch of the information wasn't consistent with what i had seen the complex's own website was shown. I knew the unit was going to go fast so I emailed back to ask for clarity on why the quotes were weird and NEVER got a response. I emailed about 7-8 times both to the agent i had been working with AND ...
the main contact line and NOTHING. My moving timeline has since changed but honestly it gave me such a bad taste that i don't even think i want to apply here anymore.
Also It didnt matter to me because i dont really care about common spaces, but the common area doors were all broken when i toured? Couldnt have gone in there even if i wanted to.
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Property Manager Responded
May 28, 2025
Thank you for sharing your experience. We're sorry to hear about the confusion with the quotes and the lack of response from our team. We strive to provide clear communication and will look into this matter to prevent it from happening again. If possible, can you please share with us what contact information you were using? That will help us understand where the break in communication happened so we can ensure it won't' happen again. If you have any further questions or concerns, please feel free to reach out directly at 971-339-9100 or thestraussonburnside@hollandpartnergroup.com. Again, we apologize for this experience and wish you the best of luck in your apartment search.
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