The Terrace Apartamentos

I have been very happy here and expect to remain here as long as I live in Philadelphia. I'm proud to call the Terrace my home.

more...love that we use keyless entry to the building which makes it much more safe...there is also a laundry room that you can use 24hrs a day for the most part the building is very low key...not a lot of noise

inner door all the way. The elevator was recently "repaired" after a tenant got stuck in the elevator and the old outer door had to be ripped off. The outer doors on the first and third floors and the floor were replaced, along with a fresh coat of, already grungy, matte paint but it's still the same 1920's guts. The back door to the dumpster does not lock and only has an alarm. The dumpster area has no evening lighting. Building has several cameras but the large one in the lobby is pointed towards the ceiling and I doubt that the other ones work. There have been incidents of homeless and intoxicated people sneaking into the building, sleeping the the lobby and stairways, and squatting in vacant units. The janitorial/maintenance staff is inadequate for this building, let alone the multiple buildings they have to service. Debris is left in the hallways and stairwell for days, sometimes even weeks and the carpets are disgusting. Tenants should not have to put in a service order for this to get this taken care of. This should be routine cleaning! Roaches get bad in the summer, especially the small German ones which I've even seen in the elevator. Proper disposal of trash and cleaning up after pets needs to be enforced or resi-life needs to hire more janitorial staff to clean up after tenants. Unfortunately, some tenants leave their trash in the hallway, next to the dumpster area door, hanging off the dumpsters, or on the ground near the dumpsters, anywhere except INSIDE the dumpster and do not clean up after their pets leaving dog feces in the back and front lawns, hallways, and even the elevator. The West Philly management office hours went from Mon-Sat to like one day a week now making them harder to get a hold of. Unless you have PHA on your side to get on management's case maintenance will take their time responding to service requests. Lastly, expect to get your rent hiked up 5% every year unless you give 90 day move out notice before the end of your lease.