the bad side of the rental market
August 30, 2024 - Reseña de Apartments.com
This was a place for my son and his friends attending UMD College park. Do NOT recommend - look anywhere else...
Just a few of the issues uncovered upon move-in:
*apartment a mess at move-in. clearly not cleaned from previous tenants including clothes under a tipped-over dresser, furniture scattered in the rooms.
* A/C not working on move-in and still not fixed after 2 weeks during heat index over 100. Repeated excuses and delays
* knob missing from washing machine rendering it ...
non-functional, no response on a fix
* lease process filled with mistakes (incorrect payments listed, discounts not applied). If I had not been vigilant this would have been missed - maybe this was not intentional but at the least another sign of a lack of professionalism/competence.
*shower rod broken and no response/fix after 2 weeks
I cannot compare with other buildings in the college park area - maybe they are all like this. But for the cost this is worse than any experience I had in terms of awful management and maintenance. This is the kind of place that gives landlords a bad name.
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Property Manager Responded
September 9, 2024
Hi there thank you for taking the time to leave us your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (301) 446-3790 so we can make your experience a positive one.
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