Towing/Unnecessary Fees
April 19, 2023 - Reseña de Apartments.com
I give partial credit because maintenance is usually fast and friendly, but the complex is not worth the money in my opinion. I was charged $30 one time when my first payment didn’t go though and I had to switch to an alternate payment. I’m still unsure as to why I was given this charge but never was given a response. I recently had my new car towed from the complex and had to pay $286 to get it back because I wasn’t quick enough to get my new sticker. We have issues with our toilets running, ...
sink disposal, and dishwasher. There are lots of times where water is shut off in the building. Just generally not a pleasant experience, especially not for college students trying to save money.
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Property Manager Responded
April 21, 2023
Hello! We would like to extend our thanks for you taking the time to provide us with your honest feedback. I will be sure to share your experience with our team members. We sincerely apologize that your experience was less than satisfactory. We would love to learn more about your specific situation and work towards making things right. Please reach out to me at adrian@thevenueliving.com or stop by the office at your earliest convenience.
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