Was planning on signing a fifth and final lease here for my last year in San Diego. Despite all of the problems, I had an awesome unit with super pretty palm tree views. The way I’ve been treated by resident services in my attempt to renew my lease has been disgusting. We kept the townhome pristine, paid rent on time every month and put in only one minor maintenance request in 4 years. They don’t see residents as human, we are numbers and dollar signs.
Pros:
Nice pools
Good hilltop
...location
Nice landscaping
Friendly maintenance team
Food truck Fridays
Nice gym
Some of the more expensive units are great
Cons:
-Constant stream of sketchy neighbors
-Drug dealers and junkies for neighbors
-A ton of break ins despite ‘security’
-Not all electrical is up to code
-Expensive utilities
-Minimum of $400 for move-out costs
-Dog poop and pee all over the place
-Savage tow trucks
-Only one parking spot included, $25 for additional
-You have to pay for clubhouse membership
-Your rent will increase significantly every time you want to renew your lease
-Daily fluctuating prices on units
-Loud barking dogs, nothing happens if you complain
-The worst resident service staff I’ve ever encountered. Rude, clueless and dead inside.
Resident services is a joke. They will not treat you with an ounce of respect once you have signed your paperwork. You will be sent in a constant loop of inefficiency trying to get basic administrative tasks done. They contradict one another and will refuse to put you in touch with anyone with the power to make a decision. If the computer says no, which it almost always does, then that is the end of the conversation. Dealing with them is a huge waste of time.
Overall:
From a golf cart on a tour it may look shiny and inticing, but don’t be fooled.
If you just want to live here for one year, and they are offering a great move in deal (they usually do $1000 off 1st month or something like that), and you find a great unit on the Southridge Village side, or overlooking the golf course, and you get lucky with neighbors, then maybe it will work out I for you for a year. But don’t put yourself in the position where you need to renew your lease, or god forbid transfer to another one of their many vacant units.
If you do want to look around, the only leasing agent who knows what he is doing is Kevin. He has been with the community since long before Irvine Company took over and actually knows his way around the place unlike most of them.
Good luck!
Max of 2.