Communication with property management or the main office is very poor. No one answers the phone, messages go unaddressed, and the same goes for any emails. I work during the day, so if any maintenance issues are addressed, I'm not there to see them, and they do not notify you or leave any information or notice that they entered your apartment. They will close maintenance tickets without addressing them.
I've notified about roaches (they have gotten so bad this month that I cannot use my
...kitchen) and was given a call - surprised me - that pest control would come the next day. I don't know if they did or not because again, no notice or indication they ever entered my apartment.
The building I live in smells of rot and the carpets need replacing. The washer/dryer has had moldy clothes on top of it for weeks that someone abandoned, and those laundry rooms are never cleaned. There is noticeable build up or even nests in the hallway vents.
The unit below me was uninhabited for several months; you could see clouds of flies around the windows and mold. For a while, the patio door was open, and it remained open despite advising the main office.
The units themselves are fine and spacious. But the lack of maintenance and communication is reprehensible, hence the low rating.
Max of 2. Cats & Dogs Allowed.