I lived in Pickering Run for only a year, because that is all I could tolerate. Within a month of moving in, we noticed bugs in the kitchen. We called the office who told us that they routinely spray the entire complex for bugs. No one came to our apartment to look at the problem. Shortly after that, the window in the main bedroom would POUR water into the room. Anytime it rained, it didn't even have to be a downpour, the window would pour in rain. The water saturated the carpets, the electrical
...outlets, and my furniture. I called maintenance and because it was late at night, they said there was nothing they could do until morning. The maintenance man came in the morning when I was at work and didn't even disclose what he had done to fix the problem. I had to call the office to find out that the problem was "fixed." Water poured into my room about 8 more times before the problem was actually resolved. Upon coming in to look at the issue again, the maintenance man looked at the carpet and stated, "wow you weren't kidding when you said this was soaked." At one point, the maintenance man's suggestion to helping me fix the problem was to just move my furniture away from the window. They never came and dried the carpets so they got entirely saturated without being dried so there is most likely mold. After getting out of that place, they decided to keep most of the security deposit for carpet cleaning! The carpets were filthy when we moved in and surely had some form of mold due to poor maintenance upkeep. I called the office to speak with them about this issue and she was the COMPLETE opposite of how she was when we decided to move in. She blamed us for everything. She even had the nerve to say the initial bug problem, that was never fixed by the way, was actually caused by us and our food. I was shocked. My old living space did not have bugs and my new one does not either. The air conditioner was broken in the second bedroom and we called for maintenance to come and fix it. They came and fixed the wrong air conditioner three times. We repeatedly told them the small bedroom and they "repaired" the larger bedroom one. They do not do a good job of salting or removing snow either. I slipped and fell 6 times in the winter that I lived there. There were no handrails to hold onto and the parking lot is not well lit in a lot of areas. Save yourself the headache of moving into that place. Management is lacking and the place is not in suitable condition what so ever.
Property Manager Responded