My experience living at this property has been overwhelmingly negative.
Communication with management is poor — any maintenance requests require repeated follow-ups, and there is little sense of urgency or accountability when it comes to resolving issues.
The property itself is not well maintained. Dog waste is regularly left around the grounds, and many tenants do not care for their yards, which affects the overall cleanliness and appearance of the community. Parking is another major problem
...— spaces are limited and visibility when exiting the gate is dangerously low.
Safety has also been a significant concern during our time here. Police have been called to the property multiple times due to fights breaking out in the street. On one occasion, law enforcement had to break down a tenant’s door, and the complex was locked down for over an hour — leaving us and other residents waiting outside with no communication or support from management.
To make matters worse, we were charged at move-out for items like air vent cleaning and water filter replacement — despite having purchased and installed those ourselves upon move-in. This feels less like standard policy and more like an unfair attempt to collect extra fees. Despite multiple attempts, the company has completely ghosted us - no response to any attempt in communication.
This has by far been the absolute worst experience I could have ever imagined. Upon move in, we were told several times we were the first and only tenants to ever move in. That was a complete lie as evidenced by the condition of the home upon arrival (scratches all over the baseboard, paint chipped, missing dryer vent, broken sink). I could go on and on about the horrible HORRIBLE practices of this company but I will run out of characters.
I would not recommend this property. Between poor management, safety issues, and questionable billing practices, the overall experience has been deeply frustrating and disappointing. Oh and if you aren’t a fan of cockroaches, I wouldn’t step foot in. I would leave 0 stars if I could.
Property Manager Responded