I regret to say that my experience at Trailside Noda has been quite disappointing due to an ongoing pest issue that has severely impacted my quality of life. I have been a tenant here for a little under 2 months and was satisfied for the most part up until now.
For over two weeks, I have been plagued by an infestation of phorid flies in my apartment. Despite a visit from pest control, who treated the drains, the problem remains unresolved. The pest control service was not only ineffective but
...also misidentified the pest as fruit flies—something I had to correct myself after seeking a second opinion. These are not pests I have ever encountered living in apartments over the past 3 years.
Every day, I see around 20 of these flies, particularly in the kitchen where they create a significant nuisance. Preparing meals has become impossible as I am constantly swarmed by flies, and any food or drinks left unattended are at risk of becoming infested. This is very inconvenient and unsanitary as I work from home and have found myself eating meals in my car to avoid the bugs.
The issue is not limited to the kitchen, as I have also found flies in the bathroom. Despite taking numerous steps to address the problem myself—such as treating the drains, sealing them at night, using a Zevo pest lamp, and maintaining a pristine space—the infestation persists. I have spent over $75 in supplies between Amazon and Walmart to help control this infestation, none of which have worked.
I reached out to the leasing office as well as a regional contact to express my ongoing frustration and request further help, but unfortunately, each time my emails were ignored. According to the office this has been a complaint from multiple tenants as some neighbors have also experienced a bug issue in their units. When I went in person, I was met with vague assurances that the problem would be addressed—yet no effective follow-up or response has been provided. This should not be surprising to me as communication was an issue within the application process as well.
In all, I am truly disappointed with my experience here at Trailside as it looked as if it would be the perfect place to start roots in Charlotte. Writing a review on this community was the last route I wanted to take in this situation, however, when someone is paying to live in a safe, clean space you would expect your concerns to be taken seriously.
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