I would say Trax is a fair place to be. This is a great first apartment for roommates and couples. Communication with front office is fair until theres issues between resident to resident. It feels like they just sit in the middle and wait for it to blow over. I feel they need to be more involved with situations like that and try to solve and end situation then let blow over. Maintenance is fair as well. They do get the work thats needs to be done done. But, when its a non emergency maintenance
...it feels like it isnt important or on top of there list to get done right away. There were a few times when it took them almost a week to stop by and fix our problem. And I personally dont like the amount of animals they allow at Trax and the deposit for them. Its to much money and isnt fair to people that have more than 2 animals. And the list of animals that are not allowed at Trax. A couple on the list is reasonable but majority of the list is ridiculous. The list pretty much says that only small dogs are allowed here and medium and large dogs r not allowed. Also the trash, they make it to where they pick up trash at night between certain times. And sometimes they dont even do it the time they r suppose to do it. Then usually dont show up until like midnight or 1 or 2 in the morning. Also the fact they make all residents that want there trash taken by them u have to have ur bin with it as well. And for awhile people werent using any bins to take out trash and then randomly they sent emails out saying they will give fines to people who dont leave trash in bin when taking out. Dumb.
Max of 2.