Verified RenterEnviado por un residente verificado de la comunidad de apartamentos. Los residentes participantes pueden recibir puntos de recompensa a cambio de publicar una reseña durante su período de alquiler, independientemente de la naturaleza de la reseña
August 11, 2026 - Reseña de Apartments.com
I’ve had a great experience overall. The community is welcoming, and the staff has been helpful and friendly. My only concern is that it’s unfortunate when the elevators go down, as it can be inconvenient for residents. Other than that, I’ve been very happy with my experience.
Property Manager Responded
August 12, 2026
Hi Lesley,
Thank you so much for taking the time to leave us a 5-star review and share your feedback! We truly appreciate your kind words and are grateful that you’ve chosen Trilogy as your home. We sincerely apologize for the inconvenience caused by the elevator issue. We understand how disruptive this can be, and we want to assure you that this is not a common occurrence at Trilogy. Our team has been actively troubleshooting the issue and is working diligently to have the repairs completed as quickly as possible, with completion expected today or tomorrow at the latest. We truly appreciate your patience and understanding while we work to resolve this. Please don’t hesitate to reach out to our management team if there is anything we can do to assist you in the meantime!
Best regards,
Trilogy Chapel Hill Management Team
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