We lived at Trinity District for three years. The location is great; easy walk to Sundance Square, Trinity Trails, and the winery. The pools are nice and clean. The apartments are a good size and a decent layout.
But our overall experience was very disappointing. The office staff are apathetic and not interested in making sure their residents are appreciated. If you contact the office with any concerns, you will be given lip service and nothing will change. During our time at District, we
...experienced homeless people wandering in the building, going through trash in the trash chutes, using the restrooms in the main hallway, and sleeping in the clubhouse. They were able to enter the building due to the exterior doors not locking and being open to anyone. When we brought this concern to the office staff, we were told that the residents break the exterior doors. The fire alarms go off frequently for no apparent reason except to be told by office staff that people are burning their food. The gym equipment is outdated and frequently broken. The spin bikes are in disrepair and have been that way for over two years despite frequent requests for repair. The maintenance is fast to respond, but they are only able to “patch” the problem as Trinity/Knightvest do not seem to want to invest money in updating and fixing serious issues such as electrical and plumbing concerns.
There is serious noise from neighbors above you to the point you can hear conversations and someone using the restroom.
Additionally, there is a lack of communication from the office to residents. Many passive aggressive emails are sent to residents. Lastly, be aware that you will receive several erroneous move-out charges.
Overall, great location, but I wouldn’t recommend renting here.
Pets welcomed with limitations. Breed restrictions apply.