This has been the worst leasing experience I’ve ever had. From day one, the unit was unprepared—bugs, broken fixtures, no cold water, an unfinished garage full of spiders, wrong mailbox keys, and a loud ticking noise from faulty plumbing that still hasn’t been fixed.
Despite promises of daily cleaning, pest control, and secure gates, none were true. Trash piled up, gates stayed open, security was nonexistent, and neighbors were constantly loud. I submitted proof to management, but responses were
...slow or dismissive.
Some repairs were made, but most issues dragged on. Maintenance visits were frequent, often leaving messes behind. After filing multiple complaints, staff became defensive. The manager dismissed my noise concerns as “normal,” then admitted it was loud when she visited, yet still refused to transfer me.
Mailbox delays caused me to miss DMV deadlines, and my car was towed despite having a parking sticker. It took five visits to get a gate fob. A staff member even made a false comment about me being aggressive.
I faced rent overcharges, a late fee during an ongoing dispute, and was served an eviction notice without support. Calls now go unanswered, and emails are ignored. I’ve been gaslit, mistreated, and made to feel like the problem.
Avoid this place. Nothing they promised is true.
Max of 2.