Listen to the bad reviews, DONT MOVE HERE. We were amazed at the size of the apartment, beautiful complex, friendly staff, and cheaper rates for the size and location compared to others. But, it’s truly was too good to be true. My husband& I deep cleaned our apartment once a week, and ants kept coming back. We went on a 3 day trip, came back to our kitchen infested with ants, had to throw out groceries and kill/ clean up the ants ourselves because they couldnt get an exterminator out until
...Friday. (We called on SUNDAY) We had to use their “emergency” maintenance once, because our carbon monoxide detectors went off at 11pm, NO answer. We had to call the fire department out because we do not have a ladder or batteries to replace it, I felt extremely bad wasting the fire departments time just because this complex isn’t capable of keeping up with their residents. We had multiple months where they said we were past due, then we confront them and get a “our mistake, that’s for a different resident” it’s your JOB to be a book keeper and keep things organized. Multiple maintenance requests for a broken sink dispenser, multiple exterminator requests for ants during the summer. The broken elevator, the amount of dog poop, and ants, the money issues, do not compare to what they do to you when you are done and decide to move to a better place. Upon moveout, they will try to get EVERY cent out of you they possibly can. We saw these reviews of the same money thing happening to others upon moving in, yet we still took that “two months free!” Promo and thought this place was perfect, and still moved in. Because of these reviews, we were prepared to fight these charges and took photos of EVERYTHING after cleaning, left multiple voicemails we were trying to turn in our keys (they closed earlier than their scheduled hours without any notice) and we were being charged another $200. We over paid our last months rent by $200 because of these fees they were trying to justify they were billing us for, after many phone calls and being cut off by the book keeper and only getting $34 knocked off, I gave up and we paid them JUST to finally stop dealing with these people that don’t care about their residents. Coffee and ice cream days DO NOT make up for the fact they can’t handle so many residents. They don’t care about you. If they did, we wouldn’t have been forced to live among ants and forced to cough up nearly $400 in extra fees with our final statement and previous months rent.
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