I wish I had listened to the reviews
June 14, 2022 - Reseña de Apartments.com
During the move in process, the viewing apartment looked nice. When I showed up to see the apartment that I got, it looked nothing like the showing apartment. The condition was awful. There are holes in the walls, doors, etc. There were burn marks on the counters, the toilet was disgusting. I was told the burns wouldn't be repairable but the rest was. It has been months and nothing has been repaired. The outlets can't hold anything, and that is the ones where you can plug things in and they work. ...
The prongs hang out, creating a fire hazard. The staff at the office is ridiculously rude and will yell at you when you question why repairs haven't been made in months. I don't know who manages this property, but the people who work here should be fired immediately and the apartments need severe repair. Stay away. Stay very far away.
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Property Manager Responded
June 20, 2022
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at info@twinriverswichita.com or 1 316-838-1483?
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