As a resident of Twyckenham for a decade, I can say that I have seen the best and worst years for this complex. Now being that of the worst. Over the last year Kim has came and gone and for the short time she was there she did amazing as well as Kara and Amanda had in the past. It was after she left and Jessica became the lead that everyone was thrown for a loop. They began with huge changes, getting all the maintenance work caught up, grounds cleaned up and looking great, calling all their
...tenants and asking for any concerns, & getting rid of people with outstanding violations. However, while Blaine stayed nuetral & cared for the concerns of the tenants, Jessica loved being superior to flashing her power and did things her way or the way that certain tenants she liked more than others wanted them to go. She has refused upgrades to deserving people, evicted people that owed very little while letting others with large sums stay. Allows tenants to violate their leases incessantly & does NOTHING! She allows them to rob other tenants, physically abuse neighbors, have the police called on them at least 10 times in less than 2 months, have physical proof that there are drugs in the home & yet those tenants are sitting comfortably in their homes without a care in the world. She shows no concern for the harrassment that is going on on the property she manages, her response is "to see what the police say." All the while it clearly states in the rules and guidelines that you must maintain yourself in a way that does not disturb your neighbors! I am confused as to how having the cops at your house day/night for several weeks, physically & verbally assaulting your neighbors, breaking in/stealing other tenants belongings, having drugs & criminal activity on the property, & harrassing many others isn't violating their leasing agreement & how nothing has happened to these tenants. If she can't put her profession ahead of her pathetic power trip, then she clearly doesn't need to be the manager of an apartment complex. Maybe the right authorities haven't been called yet, maybe a few lawsuits need to be filed, or maybe she just needs the one tenant that cares more about their personal well being rather than having to call twyckenham their home when they are not even guaranteed their own safety anymore to show up at her desk one day. Jessica is going to run this place into the ground with the trash that she continues to protect.
Max of 2.