Please, do yourself a favor and do not waste moving truck rental and time to come to live in this community.
They change management all the time. The emergency line does not have a reason for existing because they simply solve nothing when you call. When I moved in it was a paradise, everyone was very soliciting and helpful. Now we have lack of communication, the hot water is a constant issue, we have residents that arrive at 2am with loud music in their cars and nobody takes action, bringing
...disturbance to the residents who wants to have a good night of sleep. We started having our packages stolen and the office does not care at all. They said it was installed cameras to help the surveillance, but it does not see to work. We have pet waste everywhere around the community and again, nobody takes action. When we mention the issue, they ask us, residents, that have to live and take care of our lives every day to take care of the residents. I had a maintenance individual to enter my apartment without notice when I was in underwear. The whole building smell marijuana and people smoke in every corner of the common areas outside the building. We do not have respect and peace living here. Nothing in this place make sense. For last, but not least, we had one of our cars towed even after having sent an email to the office advising about having a rental car temporarily at the spot of the old car (after having a car accident), as we are paying for a spot anyways. After going to the office, they said it was sent a response to us and we never answered. I am still checking my mailbox to try to find that email they "sent". The only thing that works here is the maintenance dpt. The manager in charge of maintenance is very professional and acknowledgeable, friendly, kind. The rest is just the rest, and that is why would be my last year in this miserable place, because unfortunately I signed the renewal leasing contract (what a mistake, I should have listened my gut).
Property Manager Responded