I have had nothing but problems with this apartment complex since I signed my first lease. Believe me, I would have never signed a second except you sign in November for the next lease starting in August and then you're stuck.
1. My roommate and I moved in to a 4 bedroom apartment in August 2016. It was filthy. My mom and aunt cleaned the whole apartment before we moved in.
2. When we signed the lease for 2017-2018 they had a special for no transfer fee (yes, they charge you $200 for moving to a
...different unit). Well right before we moved we had $200 transfer fees on our account that we had to dispute.
3. They have a trash pick up service.. suppose to be 1 bag per day. Ha. It's nice when they actually do it.
4. The day we were moving from our 4 bedroom to our 2 bedroom, I woke up to my outside door fixated open and 2 strange men in my apartment running a hose to the upstairs to clean the carpets WITHOUT MY KNOWLEDGE.
5. As I'm trying to move stuff out, 2 more guys just walk in my door and say they're moving in!... while we're trying to move out. They were moving into the upstairs bedrooms but the downstairs where we were is the common area and kitchen. That was a mess.
6. I get over to the new apartment and in walks the carpet cleaning guys AGAIN. Turns out they hadn't even cleaned the carpets but yet the office gave me my key and said it was ready.
7. I wish I could attach a picture here... The dumpster by the fire department is overflowing to the point of impeding traffic. Yes, it is literally in the road.
8. Tip of the iceberg. Refer to point 1 where I stated that my first apartment was not clean when I moved in. They had the nerve to charge my roommate and I not 1, but 2 cleaning fees each! They stayed that the common area wasn't clean (which we shared with 2 other girls who moved out earlier than us and weren't charged a penny) and because we left trash outside of the door. We left 1 which is what is included in rent with the trash pick up service. Keep in mind there were 2 other people moving in who could have out a trash bag out.
9. Again, included in rent is pick up of 1 trash bag per day. We have 1 bag of trash outside of our door that has been there for a few days. We have 2 bags inside we can't do anything with because the dumpster is already overflowed into the street.
Are the ammenties decent, the cabinets nice, decent space? Sure. But absolutely not worth it.
Property Manager Responded