The list is so long that I am not sure where to start. If I could have rated a 0 I would have.
The neighborhood is not the best quality - my car was broken into and management did not even bat an eye when I reported it.
I was promised $200 off of my second month rent for signing on. It took 6 months, 10 points of contact, and multiple emails for someone to even talk to me. Eventually I ended up with the credit, but the paperwork on their end was the reason why it wasn't applied immediately and
...since the staff is a constant incompetent revolving door; it took forever for them to get to the bottom of my issue and figure out what happened. It was only after me threatening not to renew that they gave me the deserved credit.
Maintenance is another staff issue. The people are so nice, however their system is severely flawed and it takes forever to get issues resolved. I had a wasps nest practically inside my doorway and it took 4 weeks and 4 trips to the front office for them to finally take a spray can and mist the nest. Not to mention the drainage and water pressure is awful here.
The walls are PAPER thin. The first year I leased my apartment, it CONSTANTLY smelled like weed and always had music playing from both neighboring apartments. When I addressed this with the office, much like the car being broken into they did nothing. They told me that there wasn't anything they could do about my neighbors smoking so much I was getting high - unless I wanted to address it with the police. This year, still being able to smell weed, hearing every lyric of both my neighbors music, I get a noise complaint and written up for the ONLY time I've had people over or had loud music.
To summarize, the staff is subpar at best, the location is less than great, the apartments are boxy, walls are paper thin, there is dog poop EVERYWHERE, the "dog park" shouldn't even be able to be called that, the residents aren't friendly, and if I had to do it over again I would have never signed here.
