The manager is horrible. He even did a review on their website claiming how wonderful the apartment complex was and when I confronted him saying it was false advertising, he claimed the home office told him to do it. Plus my daughter did not like the way he hovered over her. She was very uncomfortable being alone in the office with him when she was there to pay rent, ask to have something fixed, etc... Nor did we like the way he yelled at the asst manager when she called to ask for clarification
...or help during our move in!!! BEWARE!!
He lied to my daughter during the move-out process stating he could not find the "check in walk through papers" (When we marked what was wrong when we moved in) *can't remember exact name of paperwork. Yet when my daughter went to see the asst manager, the form was right on top of her folder in the filing cabinet. WOW
There were BROWN RECLUSE SPIDERS in the apartment with which we proved to management with pictures. They had someone come to spray but we had to go get spray that same day so we could stay in the apartment the night we moved in without fear. TERRIFYING!!!
The front stairwell looks & smells great, but the back stairwell was always very dirty and smelled terrible. It was cleaned once but that did not help with the smell or even get all the dirt out. GROSS!!
The shower/tub never drained right and while taking a shower, you would stand in 4 to 6 inches of water!!! Even with maintenance coming to snake the drain, nothing helped!! YUCK!!!
When moving in you are provided a disclosure giving the rent, security deposit (if any) ours was zero YET when we moved from ARKANSAS to KANSAS, then and only then were we told we had to pay a non-refundable bond over $200!! NOT DISCLOSED UPFRONT
Plus if you pay your rent online with a Visa, you are charged $40 extra!! If you use a MasterCard, it's less than $20 extra... those companies do not charge that much in processing fees. GREEDY!
There were drug deals occurring daily in the complex which did not make my daughter or me when I visited feel safe at all!! Security patrolled the first week she was there, then nothing after that. NOT SAFE!!
The only GOOD about the complex was the assistant manager, Ashley!! She was always helpful, honest, plus did her best to resolve any issues as quickly as possible. She started off full-time but sadly she was moved to part time by the manager. SHE SHOULD BE MANAGER because we and other tenants we met liked & respected her very much!!
Max of 2.